Termos de serviço

Os termos e condições que regem o uso deste serviço.

Data de vigência: 15 de abril de 2026

Legal disclaimer: This document is a template provided for informational purposes only. It does not constitute legal advice. You must review and customise these terms with qualified legal counsel before deploying to production or making them available to end-users.

1. The Service#

AtendePraMim ("we", "us", "our") provides a software-as-a-service platform accessible at this domain (the "Service"). By using the Service, you agree to be bound by these Terms of Service ("Terms").

2. Acceptance of Terms#

By creating an account or using the Service, you confirm that:

  • You are at least 18 years old (or the age of legal majority in your jurisdiction)
  • You have the legal capacity to enter a binding agreement
  • If accepting on behalf of an organisation, you have authority to bind that organisation
  • You have read and agree to these Terms and our Privacy Policy

3. Acceptable Use#

You may use the Service only for lawful purposes. You agree not to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of others
  • Upload or transmit malicious code, viruses, or any harmful content
  • Attempt to gain unauthorised access to the Service or its infrastructure
  • Use the Service to send spam, unsolicited messages, or engage in phishing
  • Engage in data scraping, automated crawling, or bulk harvesting of data without prior written consent
  • Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Service
  • Resell, sublicense, or otherwise transfer your right to use the Service without our prior written consent

We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated these Terms.

4. Subscriptions and Billing#

4.1 Plans and fees#

The Service is offered under various subscription plans. Fees are described on our pricing page and are billed in advance on a monthly or annual basis, as selected.

4.2 Payment#

All fees are exclusive of applicable taxes (VAT, GST, sales tax). We use Stripe as our payment processor. By providing payment details, you authorise us to charge the applicable fees.

4.3 Automatic renewal#

Subscriptions renew automatically unless you cancel before the renewal date. Cancellation takes effect at the end of the current billing period.

4.4 Refunds#

We do not provide refunds for unused portions of a subscription period, except where required by applicable law.

4.5 Price changes#

We may change subscription fees on 30 days' notice. Continued use after the effective date constitutes acceptance.

4.6 Free trials#

If we offer a free trial, you will not be charged until the trial period ends. You may cancel before the end of the trial to avoid charges.

5. Intellectual Property#

5.1 Our IP#

The Service, including all software, designs, text, graphics, and other content, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not transfer any ownership rights to you.

5.2 Your content#

You retain ownership of data, content, and materials you upload or submit to the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free licence to host, process, and display Your Content solely to provide the Service.

5.3 Feedback#

If you provide feedback or suggestions, you grant us an unrestricted licence to use such feedback without obligation or compensation to you.

6. Termination#

6.1 By you#

You may cancel your account at any time via account settings.

6.2 By us#

We may suspend or terminate your account immediately if you breach these Terms, or on 30 days' notice for any other reason.

6.3 Effect of termination#

Upon termination, your right to use the Service ceases. We will retain your data for up to 30 days following termination, after which it will be permanently deleted, subject to legal retention obligations.

7. Disclaimers#

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8. Limitation of Liability#

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD 100.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above may not apply to you.

9. Indemnification#

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of the Service, Your Content, or your violation of these Terms.

10. Dispute Resolution and Governing Law#

These Terms are governed by the laws of [Insert jurisdiction — e.g., the State of Delaware, USA], without regard to its conflict-of-law provisions.

Any dispute arising out of or relating to these Terms shall first be submitted to good-faith negotiation. If not resolved within 30 days, disputes shall be submitted to binding arbitration in [Insert venue], except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

Class action waiver: You agree that any dispute shall be resolved on an individual basis only, and not as part of a class, consolidated, or representative proceeding.

11. Changes to These Terms#

We may update these Terms from time to time. We will notify you of material changes via email or prominent notice in the Service at least 14 days before the effective date. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Contact#

For questions about these Terms:

[Your company name] [Address] Email: [legal@example.com]